Monitoring - A fix has been implemented and we are monitoring the results. Jan 30, 2026 - 16:35 UTC
Last update on
Salesforce Slack channel creation is now working properly after the deployment of the fix to the production environment. We're currently clearing cached channel data to fully restore functionality for Salesforce channels created during the incident. We apologize for the trouble, but appreciate you bearing with us as we work to get things back in order.
Last update on
We continue to observe latency in SMS and MMS delivery reports sent from a subset of Twilio phone numbers in Australia to network subscribers, specially during the peak traffic between 14:00 and 20:00 PST. However, the actual SMS and MMS are being delivered on time. For the SMS and MMS from network subscribers to a subset of Twilio phone numbers in Australia, we are observing delivery delays. We have identified that the primary cause of this latency is an ongoing undersea cable fault. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Last update on
StatusGator