Monitoring - An issue was identified affecting Remote Access Client Services. Impact Customers will be redirected to the nearest Data Center for Remote Access Client Services. Nov 14, 2025 - 23:07 UTC
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Title: Users may be unable to install Microsoft 365 desktop apps on Windows devices User impact: Users may be unable to install Microsoft 365 desktop apps on Windows devices. Current status: We've determined that a newly released set of authentication components contain a misconfiguration that prevents users from installing Microsoft 365 desktop apps on Windows devices. We're reconfiguring and will subsequently redeploy these components to remediate impact. Scope of impact: Any user attempting to install Microsoft 365 desktop apps on Windows devices may be impacted. Start time: Tuesday, November 11, 2025, at 6:00 PM UTC Root cause: A newly released set of authentication components contain a misconfiguration that prevents users from installing Microsoft 365 desktop apps on Windows devices. Next update by: Friday, November 14, 2025, at 10:00 PM UTC
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Update - We continue to experience SMS delivery delays when sending messages to Altan Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Nov 14, 2025 - 15:12 PST
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Cisco Umbrella
Users may be unable to install Microsoft 365 desktop apps on Windows devices
Microsoft 365 apps