We are aware of a problem where outbound email in EGD to Microsoft Domains is experiencing high deferral rates and are currently monitoring the situation.
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Our engineering teams are continuing to make progress on resolving the display issue within the Investigate dashboard. While remediation is in progress, we anticipate it may take a few more days to fully resolve. We will provide further updates as they become available.
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We are currently investigating reports of EU region partners experiencing "Negotiating" from sessions. Also reports of SMTP authentication issues for ScreenConnect cloud. We will follow up with more information soon.
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A small subset of accounts were suspended in error. We are still working to resolve this as quickly as possible. We will provide another update in 2 hours or sooner if more information becomes available.
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Monitors
Email Gateway Defense - Outbound email to Microsoft Domains is experiencing high deferral rates
Barracuda
[Cisco Umbrella/Secure Connect]-Dashboard– DNS Query Volume Display Degradation
Cisco Umbrella
StatusGator