Identified - We have identified an issue that is affecting a set number of customers in the Japan region. We are actively working to resolve the issue, continue to check this page for more updates. This issue will affect the following components:- Customers with File Share backups configured cannot see their File Share data in the Restore browser- Replication for File Share data has not occurred since 3 AM UTC on January 27. This will cause the replication queue age to grow in the dashboard.- Customers may also receive an email notification regarding their replication queue age. Jan 29, 2026 - 14:32 UTC
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We are observing recovery in SMS Delivery Delays From Mexico Network Subscribers to Subset of Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
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Monitors
Barracuda
SMS Delivery Delays From Mexico Network Subscribers to Subset of Twilio Short Codes
Twilio
StatusGator